xchangeAGENT's vision is to be the most recognized and trusted provider of leading-edge enterprise transaction "middleware", allowing individuals and businesses to exchange data of any kind, securely across any network.
This goal will be achieved through developing functionality that follows research and anticipates market needs, exceptionally organized implementation practices and completely satisfied customers by virtue of delivering on all our promises.
xchangeAGENT solutions currently focus on electronic payment services across industries such as unbanked financial services, business to business vertical marketplace services and business to business customer service. xchangeAGENT plans to expand their suite of offerings to also include emerging technologies such as RFID (Radio Frequency Identification) and Business to Consumer services including Retail Inventory Broadcast.
xchangeAGENT solutions are delivered in a variety of models including ondemandASP (Application Service Provider), Client/Server and Web Enabled hybrid model.
Whatever the delivery model, whatever the solution, whatever the market, xchangeAGENT is first and foremost a technology services innovator, an agent of change.
VanguardB2B tracks, measures, and manages every phase of the order fulfillment process.
VanguardB2B tracks, measures, and manages every phase of the order fulfillment process.
From the moment an order is first captured via mobile, web, fax, or terminal, to the moment an item reaches it’s end destination, VanguardB2B manages process cycle times, communications, payment processing, reporting, and rules-based order validation.
Product Overview
xchangeAGENT’s VanguardB2B Marketplace Management Platform is designed to link every phase of order fulfillment, from capture to invoice, payment and settlement, and with close integration to the demand management and order planning cycles. VanguardB2B Marketplace Management Platform is built on a modular service platform that is designed to deploy a customized order fulfillment solution.
Core Technology Overview - OFX
OFX is the standard communications protocol that allows banks and other financial institutions to provide enhanced electronic services including real time account information capture and broadcast and transaction request servicing. OFX was created through an alliance between Microsoft and Intuit. Other closely related technologies are C, C++, Java, XML, and SGML.
VanguardB2B is able to access the international OFX banking network and brings enhanced banking level account information and electronic transactions capabilities to enterprise business to business marketplaces.
Key Benefits
- Improves responsiveness to demand
- Reduces overall transaction costs
- Gains visibility and control over order-related activities
- Improves on-time delivery performance
- Improves visibility to outsourced vendors
Features
- Order capture from EDI (electronic data interchange), mobile, web, call center, fax form and other sources
- Automated e-mail invoicing/supply status notification
- Real-time order promising including allocated available-to-promise and capable-topromise
- Sophisticated allocation management and allocation re-balancing
- Rule-based order validation and multiple order brokering--ties single customer order to multiple purchase orders, activity orders, work orders, and delivery orders
- Status mapping and change management across brokered orders
- Integrated pricing
- Payment processing
- Returns management
- Shipments and invoicing
- Ability to adapt to changing business processes
SecureXR easily integrates into current business software, call management system, Customer Relationship Management (CRM) software, even custom proprietary software that transforms an inbound/outbound call center into a one–stop, revenue generating customer contact center.
SecureXR easily integrates into current business software, call management system, Customer Relationship Management (CRM) software, even custom proprietary software, and dds powerful payment management and collections functionality that transforms an inbound/outbound call center into a one–stop, revenue generating customer contact center.
Product Overview
SecureXR Payment Processing Platform is an end-to-end transaction management solution designed to cover every need of the enterprise merchant. The solution embraces all aspects of payment from the POS to the processor, acquirer, or bank for authorization – and includes post-transaction processing.
SecureXR is a payment processing platform delivered as an on demand ASP application fully managed by xchangeAGENT, which is branded and seamlessly integrated into point-of-sale payment infrastructure, call center environment, ATM/Kiosk network and e-commerce website.
Powered by xchangeAGENT’s proprietary DSX Engine, SecureXR can accept payments via credit card, debit card, prepaid gift card and check. SecureXR core functionality includes in-store payment processing transaction management that connects all payment start-points, in all locations across the enterprise to the SecureXR platform providing a central point of convergence for all electronic payments, eliminating the need to route transactions from each location/channel to the EFT network via dial-up. Additionally, the consolidation of all transactions at the corporate level reduces communications and network transaction costs, significantly improves settlement and reconciliation, provides quicker funds availability, and enables better control and consolidated management reporting.
Processing Services
Banking partnerships – XA Worldwide South America is partnering with several financial institutions to ensure that a full spectrum of payment transaction coverage is available to our clients: Bancolombia, Banco de Bogota and Davivienda.
Credit payment networks – SecureXR is compatible with the following credit payment networks: VISA, Mastercard, American Express, Discover, Diners Club, JCB, Bankcard, and China Union Pay.
Debit payment networks – SecureXR is compatible with the following debit payment networks: Maestro, Red multi-color, Redcompra, Redeban, Solo and Switch. XA Worldwide continually augments our list of debit payment partners.
Secondary networks – SecureXR is compatible with the following secondary payment networks: ACH Colombia SA, Bankcaria SA, Servibanco SA, ATH SA, Visionamos. XA Worldwide continues to enhance our list of secondary network partners to ensure complete transaction coverage.
Security/Regulatory Compliances
Security Compliance
PCI Data Security Standard/CISP compliance – XA Worldwide maintains strict adherence
to several business practice and data/technology security standards including the PCI DSS,
currently the defacto standard for information security among credit and debit networks.
SecureXR is PCI DSS compliant and we work closely with each client to ensure that every
implementation of SecureXR is also compliant with the standard.
Regulatory Compliance
XA Worldwide ensures complete regulatory compliance with national, international, and regional regulatory and governmental authorities through our in-house compliance division. This core asset of XA Worldwide maintains up-to-date information on taxes, tariffs, business best practices and other country-specific obligations of both XA Worldwide and our portfolio of clients in every country our clients operate.
Key Benefits
- Creates additional profitable revenue streams
- Creates expanded collections and payment processing service offerings
Features
jPOS Architecture – SecureXR’s DSX Engine is built on a Java-based financial transaction framework that can be configured in order to implement any particular financial interchange. The jPOS framework enables ultra-high transaction traffic load at low-latency levels, resulting in robust, reliable, high-performance payment solutions that can be implemented successfully in a variety of environments to meet a wide range of business needs.
Simple POS integration – The in-store component provides a range of deployment and interface options, allowing for quick integration. Device agnostic – Peripheral payment devices like card readers and PIN pads are integrated very easily into the transaction processing system.
Stand-in authorization – Based on limits configured per card type, this is offered both in the store and at the switch Reporting by store, region, and enterprise – This is designed to assist in the management of the entire system, from the store level through to the switch and beyond.
Centralized management – Including parameters, configuration, and monitoring.
Value-added services – Transaction types such as prepaid telephone refills and 3rd party bill payment from the POS are supported.
VanguardB2B tracks, measures, and manages every phase of the order fulfillment process.
Allows check cashing outlets, payday lending establishments, and other providers of financial services of underbanked and unbanked consumers the ability to offer third party Billpay services to their customers.
Product Overview
ForwardPay Enterprise Billpay Platform represents a completely new technological approach to payments services for underbanked and unbanked consumers.
Our greatest strength and competitive edge is the level of technology utilized in our walk-in bill payment application. We have created the only biller aggregated, electronic bill payment platform capable of instantaneous bill payment and account crediting. Basically there are 2 levels of bill payment technology: Internet bill payment technology and walk-in bill payment technology. Internet bill payment technology is used by banks and financial institutions, and is the most advanced technology available. Walk-in bill payment technology is not nearly as advanced. In many cases bill payment via current in-person bill payment “technology” is merely mailing a paper check to the biller on the behalf of the bill payer. ForwardPay utilizes the same internet technology used by banks and other financial institutions and transitions it to this new market, making it the most advanced, efficient and robust in-person bill payment solution available.
ForwardPay redefines walk-in bill payment solutions:
1. ForwardPay is a 100% electronic walk-in bill payment solution in contrast to other systems on the market that will often remit paper checks on behalf of their customers, that can take between 3-5 business days to arrive and an additional day to be credited to the customer account.
2. We have also developed proprietary technology, called DSX Engine that enables crediting of payments to payee’s account within 30 seconds, while payment processed by other bill payment solutions take up to three days.
3. Additionally, our DSX Engine allows ForwardPay to add new billers to the platform in just hours, far less time than other electronic bill payment which can take several months.
Key Benefits
- Creates additional profitable revenue stream by offering valuable bill payment services to customers
- Increases on-site traffic and customer loyalty by offering the complete bill payment solution for alternative financial services
- Forges stronger bonds with customers
- Increases new customer acquisition, frequency, and conversion rates
Payment Channels
Executes electronic bill payments and account reconciliation within 30 seconds. There is no other solution on the market that can perform transactions as quickly.
- Enables electronic bill payments to over 1,500 local, regional and national billers. There are very few solutions on the market that can claim a 100% electronic payment infrastructure.
- Create a substantial additional revenue stream for check cashing outlets, payday advance/pawn loan locations, by offering valuable bill payment services to their customers.
- Increase location visits and customer loyalty by offering the complete bill payment solution for alternative financial services that will forge a stronger bond with your customers.
- Increase new customer acquisition, frequency and conversion rates.
VanguardB2B tracks, measures, and manages every phase of the order fulfillment process.
RazorPay is the fastest and most comprehensive electronic billing platform for financial service providers (FSP) in the industry today. Its advanced technology and easy implementation allows for banks, brokerages, and financial advisors to offer all-inclusive electronic bill payment services to their customers via their current online web presence.
Let RazorPay’s leading-edge technology help your business increase revenues, while saving your customers money and time.
Product Overview
Financial service providers such as banks, brokerages, credit card companies and financial advisors (FSP’s) have throughout the last decade spent millions in creating compelling, relevant and feature filled web presences for their customers. The consumer’s acceptance and “now” expectation of Electronic Bill Presentation and Payment services being offered through their trusted financial partners presents a new challenge and with it, a new opportunity.
Integrated Tools & Platform Security
Up-sell Marketing Component
Generates targeted online marketing campaigns that educate customers about institutional products and services that match their banking profile during site visits. This marketing component may also be used by the FSP to deliver offers from billers participating in cooperative marketing programs.
ConnectLogic
Connects separate subsidiaries along business logic lines by identifying cross-selling opportunities. These opportunities can then trigger an Up-sell Marketing campaign, or may be handled by an institution representative directly.
Platform Security
Financial transactions demand the very best countermeasures against intentional malfeasance, unintentional human error and system or network failure. RazorPay adopters benefit from leading application and data security practices and security protocols including Secure Socket Layer (SSL), data encryption, an audited network on hardened routers, fire-walled application, security patching and constant updating of applications, internal and external threat analysis, certified security teams and a security testing laboratory.
RazorPay utilizes a true 128 bit AES strong encryption cipher. This level of protection is usually reserved for governmental agencies. This is the highest level of encryption available and ensures that your payment platform and native data are securely protected.
Key Benefits
- Enables electronic payment to over 4,000 billers
- Increases institutional service fee revenues
- Uses electronic bill payment interactions to promote new services and cross promote services from bank partners
- Reduces up-front capital investment and program implementation time
Features
Financial Service Providers that implement RazorPay benefit by offering a complete financial services solution, including electronic bill payment, which enhances the value of their site to customers, and while increasing rate of customer acquisition, frequency of site visits and new customer conversion. Additionally, RazorPay features out-of-the-box electronic bill payment access to over 4,000 billers, with more billers added weekly.
Customers benefit by having a single point of transaction for all financial services, including electronic bill payment.